SMART, Social CRM by Techlightenment

Highly sophisticated tracking technology built from the ground up to track word of mouth sharing and recommendation in Facebook. Understand exactly how effective your advertising campaigns and websites are at driving viral recommendation and who your key advocates and influencers are.

Key Features

• Track multiple generations of shares and likes
• Financial modeling to understand total ROI of likes and shares
• Measure and optimise against second, third, fourth and nth generation sharing of your content
• Configurable views of your influencer network – e.g most active users, most connected users and most effective users in terms of recommendation to adoption ratio.