SMART, Social CRM by Techlightenment

Seeing what friends have done and being able to interact with friends increases users’ engagement with a site. Make your site social by enabling users to share with their networks and, through a real-time connection to social networks, see how their friends have used your site.

A friend’s recommendation of a product leads to more purchases of that product.

Simply add a JavaScript file and easy to add markup to make your site social across social networks. Our SAAS platform takes the strain allowing you to focus on your core product.

Combining your site’s activity with data from social networks enables you to build a rich profile which links activities and interests with your sites most important content and behaviours. Our dashboard enables you to understand these segments and so plan marketing optimisations.

By measuring activity and interactions SMART Social CRM builds a social graph of those interactions. Our recommendations engine suggests highly relevant content based on this rich mix of social and site data. We also rank your most influential users in terms of their own behaviour and influence on others, and are able to tie this directly to any existing loyalty programmes you have in operation.

Message users with relevant content based on their likes and interests